Deliveries
Delivery Information

Our Shipping Costs:

For all orders under $150, a flat rate of $15 applies for all deliveries Australia wide.

For all orders over $150, calculated shipping cost advised after order for all deliveries Australia wide.

Delivery Conditions:

we cannot deliver to Australia Post PO boxes, Parcel Collect, locked bags or parcel lockers.

Courier
Delivery Times:

Delivery times on orders placed between Monday & Friday.

Orders placed before 1pm will be dispatched the same day.

Orders placed after 1pm will be dispatched the following morning.

If the order is placed after 1pm on a Friday, or on the weekend, the order will be dispatched on Monday.

Posted for delivery

Within metropolitan areas of Brisbane 2 days – delivery time estimate (business days)

Between a metropolitan area of Brisbane and a country location delivery time estimate (business days) 4 days.

Delivery between states:

Between Brisbane/Sydney 2-3 days

Between Brisbane/Melbourne 3-4 days

Between other capital cities 5-6 days

Public Holidays:

Shipping Delays:

Shipping Methods:

Same day Delivery? Eligible

International Shipping: Australia Only

What if my order hasn’t arrived in the estimated time?

Who will deliver my parcel?

Your parcel will be delivered by Australia post (eParcel & Express).

How do I track my parcel?

1. You’ll find your tracking number under “Consignment Number” in the PDF document attached to your shipment confirmation email.

2. Enter this tracking number at http://auspost.com.au/track/track.html

For parcel enquiries you can contact Australia Post directly on 137 678

If you have been through these processes and still cannot locate your parcel, please email us at [email protected]

Ways to ensure you don’t miss your delivery: